Terms/Return Policy

• Return Period: Customers have 7 days from the date of delivery to initiate a return for eligible products.
• Eligibility: To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
• Exclusions: Certain products such as perishable goods, personalized items, and gift cards are not eligible for returns.
• Return Process: To initiate a return, customers must contact our customer service team within the specified return period.
• Return Authorization: Upon approval, customers will receive a return authorization number and instructions on how to proceed with the return.
• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product.
• Refund Processing: Refunds will be processed within 5 business days after the returned item is received and inspected.
• Refund Method: Refunds will be issued to the original payment method used for the purchase.
• Partial Refunds: In some cases, partial refunds may be granted for items that are not in their original condition, damaged, or missing parts.
• Non-Returnable Items: Certain items, such as clearance or final sale items, are not eligible for returns or refunds.
• Damaged or Defective Items: If an item arrives damaged or defective, customers must notify us within 48 hours of delivery to arrange for a replacement or refund.
• Contact Information: For any questions or concerns regarding returns, customers can contact our customer service team at [mahadbintalha28@gmail.com] or 0325-9250221
• Policy Changes: We reserve the right to update or modify our return policy at any time. Any changes will be effective immediately upon posting on our website.
• Customer Responsibility: By making a purchase, customers agree to abide by our return policy and terms of service.
• Legal Agreement: This return policy constitutes a legal agreement between BUYHUB and its customers.